Factors affecting the performance of professional nurses in Namibia
Awases, Magdalene H; Bezuidenhout, Marthie C; Roos, Janetta H
Background: Professional nurses play a vital role in the provision of health care globally.
The performance of health care workers, including professional nurses, link closely to the
productivity and quality of care provision within health care organisations. It was important
to identify factors influencing the performance of professional nurses if the quality of health
care delivery was to improved.
Objectives: The aim of the present study was to identify factors affecting the performance of
professional nurses in Namibia.
Method: A quantitative, descriptive survey was used to collect data by means of a
questionnaire. A random sample of 180 professional nurses was selected from six hospitals in
three regions of Namibia.
Results: Factors affecting the performance of nurses negatively were identified such as: lack
of recognition of employees who are performing well, quality performance outcomes and
an absence of a formal performance appraisal system and poor working conditions. Various
factors contribute to both the positive and negative performance of professional nurses in
Namibia. Strategies were developed for addressing the negative factors that could positively
affect the performance of professional nurses in Namibia.
Conclusions: This study emphasises the importance of developing strategies to promote the
performance of nurses; build knowledge and expertise; develop mechanisms for improving
the performance of nurses; expand leadership and management capacity; and generate
information and knowledge through research.
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